This session provides an update on the scenarios presented in the Club Benchmarking white paper authored during the first two weeks of the COVID-19 shutdown crisis (March 17–30). The paper presented a framework for a strategic response to the crisis with a proposition for club leadership to avoid repeating poor decisions made during the 2009 recession by viewing the impact of the crisis in the context of three clearly specified periods of time:
- April to Mid-May, which was predicted to be the end of the shutdown
- End of the shutdown through June 30, as clubs opened and began to see potential changes in membership patterns
- July 1 to Dec 31, as a timeframe to strengthen the club by embracing financial best practices
In this webinar, Club Benchmarking reviews its forecasts, the framework for strategic response and likely outcomes for the remainder of 2020 based on data being gathered through the Strategic Monthly Dashboard from more than 250 clubs across the industry. The data presents a fact-based view of the financial impact of the shutdown thus far and issues of membership attrition and recruitment.
Two scenarios posited in the white paper—one based on a more positive situation in June and the other based on a negative situation—the current stock market level projects the positive scenario, which likely bodes well for the club industry.
Expert: Ray Cronin, Founder & Chief Innovator, Club Benchmarking
From short- and long-term planning to construction, the work of golf course architects continues during the pandemic. Three American Society of Golf Course Architects members discuss how to move forward safely today, and why now may be the perfect time for clubs to look at planning for the future.
Experts: Chris Cochran, ASGCA, Senior Designer, Nicklaus Design
Chad Goetz, ASGCA, Senior Designer, Nicklaus Design
Jan Bel Jan, President, American Society of Golf Course Architects, and President, Jan Bel Jan Golf Course Design
As one of North America’s leading hospitality procurement services provider, Avendra provides recommendations on how to mitigate the unique business and procurement challenges facing the industry today along with some recovery considerations private clubs can be thinking about for the future.
Experts: Cory Dellinger, Sr. Director of Operational Consulting, Avendra
Chip McIntyre, Senior Vice President, Strategic Sourcing, Avendra
Hear how board leadership and management of one of the world’s best clubs are dealing with today’s pressing issues. Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President, discuss how they are navigating the everyday challenges of this crisis while focusing on the future well-being of Southern Hills Country Club.
Experts: Henry DeLozier and Patrick DeLozier of GGA Partners
Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President
“Maintaining golf courses during a voluntary shut down, involuntary shut down, or an imposed stay in place order”
Experts: Robert M. Randquist, CGCS, Chief Operating Officer, Golf Course Superintendents Association of America
Shelia Finney, Sr. Director, Member Programs, Golf Course Superintendents Association of America
The velocity at which the Coronavirus pandemic is changing daily makes it increasingly more difficult for club leaders to manage the business and their people. The Team from Club Thinking Partners, the leading executive search and consulting firm for the private club industry, discusses what we know now and what we need to know to make staffing decisions for the next six months.
Experts: Daniel M. Denehy, CCM CHA, President, Club Thinking Partners
Kirk O. Reese, CCM, Executive Vice President
Bob James, CCM, CCE, CHE, Executive Vice President, Club Thinking Partners
Champion Run slides
In this webinar, industry experts discuss strategies for creating a “Remote Club” and bringing the Club experience to members at home. You’ll learn how to keep your Club top-of-mind by continuing to provide value, serve members with everything from carryout food to at-home activities, and help them to connect virtually to safely bridge the gap caused by social distancing. Keeping your members connected and employees serving members.
Experts: Ryan Doerr, President, Strategic Club Solutions
Laura Leszczynski, VP of Marketing, Strategic Club Solutions
Anne G. Stryhn, CCM, Assistant General Manager, The Country Club of Virginia
Ben Lorenzen, Creative Director & Director of Aquatics & Fitness, Champions Run