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What Clubs Need to Know

Listen: NCA’s Joe Trauger Updates Clubs on a New Relief Bill and How Your Voice Can Help

Responding to the Coronavirus

What Clubs Need to Know

On January 30, 2020, the World Health Organization declared the novel coronavirus a global health emergency. The virus, now known as COVID-19, was first identified in Wuhan, Hubei Province, China. Confirmed cases are concentrated in China but have spread throughout Asia and more recently into Europe and other regions, including the United States and Canada.

The National Club Association (NCA) has received a growing number of questions from concerned clubs about how they can respond to the threat of Coronavirus in the U.S.

In response, NCA has created the Coronavirus Resource Center, a wide-ranging website for club leaders, their staff and members to safely and effectively address this unprecedented crisis at their clubs.

NCA encourages you to pass this important information along to your members as it can help frame a complex situation for clubs and managers. We strongly advise clubs to prepare for the possible spread of the virus to your communities.

Legislative Update

Contact Your Representative for Club Relief

NCA held a webinar on March 31 to go over the emergency legislation that’s been passed so far and the impact it will have on private clubs. On that call we heard from the Deputy Policy Director of the Minority Whip who reminded those on the call that members of the House and Senate are in their local offices now and very much want to hear from their constituents about how relief efforts can be improved in future legislation.

NCA urges you to reach out to your representatives and senators (find your representative and senator here) to let them know 501(c)7 clubs need assistance to weather the economic upheaval inflicted by the coronavirus public health crisis.

Upcoming Town Halls

The Economy During Crisis

Tuesday, April 7 | 11:30 am ET

Curtis Dubay, Lead Economist U.S. Chamber of Commerce, will walk through the latest data on the economy and what things may look like when we emerge from the fastest, steepest economic slowdown in history.

Expert: Curtis Dubai, Lead Economist, U.S. Chamber of Commerce

Town Halls are free for NCA members and nonmembers.

Register Here

Addressing Well-being and Stress Management

Wednesday, April 8 | 11:30 am ET

As Communities and families deal with the impacts of COVID-19 our ability to address our well-being, as well as, that of others with whom we engage is at an all-time high. When you add to that the stress that these unprecedented times have caused, it is imperative that we identify tactics and strategies that will allow us to successfully navigate this new terrain. Addressing Well-Being and Stress Management in Times of Uncertainty is designed to provide attendees with practical and applicable tactics and strategies on how to identify processes and resources to support their on-going efforts in their personal and professional lives.

Expert: Julius E. Rhodes, SPHR, Founder and Principal of MPR Group

Webinars are free for NCA members and nonmembers.

Register Here

Getting From Here to There–Planning and Budgeting During Times of Uncertainty

Thursday, April 9 | 11:30 am ET

Frank Vain, President of McMahon Group, Inc. and Ray Cronin, Founder & Chief Innovator of Club Benchmarking will discuss club budgeting and planning strategically during a crisis.

Experts: Ray Cronin, Founder & Chief Innovator, Club Benchmarking

Frank Vain, President, McMahon Group, Inc.

Town Halls are free to NCA members and nonmembers.

Register Here

Listen to Past Town Halls

Club Leadership for Tough Times (aired 4/2) View presentation slides

Hear how board leadership and management of one of the world’s best clubs are dealing with today’s pressing issues. Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President, will discuss how they are navigating the everyday challenges of this crisis while focusing on the future well-being of Southern Hills Country Club. 

Experts: Henry DeLozier and Patrick DeLozier of GGA Partners

Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President

Minimal Golf Course Maintenance (aired 4/1)

“Maintaining golf courses during a voluntary shut down, involuntary shut down, or an imposed stay in place order”

Experts: Robert M. Randquist, CGCS,  Chief Operating Officer, Golf Course Superintendents Association of America

Shelia Finney, Sr. Director, Member Programs, Golf Course Superintendents Association of America

Federal Relief Legislation for Clubs (aired 3/31) | View presentation slides

Tuesday, March 31 | 12 pm ET

The newly passed federal relief legislation details limited support for the private club industry.  Learn how your club can benefit.  Discussion includes a government relations update, an overview of labor provisions of the FFCRA and CARES (paid leave and FMLA), and a summary of tax provisions of the CARES Act.

Experts: Joe Trauger, Vice President of Government Relations, National Club Association

Marty Reiser,  Deputy Policy Director for House Republican Whip Steve Scalise

Thomas A. Lenz, J.D.,  Partner, Atkinson, Andelson, Loya, Ruud & Romo

Kevin F. Reilly, J.D., CPA, CGMA, Partner, PBMares

Coronavirus Response: Staffing Until Labor Day (aired 3/27) | View presentation slides

The velocity at which the Coronavirus pandemic is changing daily makes it increasingly more difficult for club leaders to manage the business and their people. The Team from Club Thinking Partners, the leading executive search and consulting firm for the private club industry, will discuss what we know now and what we need to know to make staffing decisions for the next six months.

Experts: Daniel M. Denehy, CCM CHA – President, Club Thinking Partners

Kirk O. Reese, CCM – Executive Vice President

Bob James, CCM, CCE, CHE – Executive Vice President, Club Thinking Partners

Webinars are free for NCA members and nonmembers.

Accounting Issues for Clubs During COVID-19 (aired 3/25) | View presentation slides

This NCA Town Hall covered accounting dos and dont’s and special issues that may arise during the COVID-19 crisis:

  • How to record payroll differently for those Club employees working during closure and those simply being paid while out of work
  • Extensions for paying taxes
  • Preparing best-case scenarios for any type of relief that may become available
  • Q&A

Expert: Jim Hankowski, CPA Partner, Condon O’Meara

How to Bring the Club to Your Members (aired 3/24) | View presentation slides

CCV’s Flipbook

Champion Run slides

In this webinar, industry experts discuss strategies for creating a “Remote Club” and bringing the Club experience to members at home. You’ll learn how to keep your Club top-of-mind by continuing to provide value, serve members with everything from carryout food to at-home activities, and help them to connect virtually to safely bridge the gap caused by social distancing. Keeping your members connected and employees serving members.

Experts: Ryan Doerr, President, Strategic Club Solutions

Laura Leszczynski, VP of Marketing, Strategic Club Solutions

Anne G. Stryhn, CCM, Assistant General Manager, The Country Club of Virginia

Ben Lorenzen, Creative Director & Director of Aquatics & Fitness, Champions Run

COVID-19 Public Health Town Hall: A Medical Update and Q&A with Dr. Catherine L. Troisi | View presentation slides

What are the latest health concerns and risks regarding COVID-19 and what is being done to slow its spread? This Town Hall discusses the latest health developments regarding the coronavirus.

Expert: Dr. Catherine L. Troisi, Infectious Disease Epidemiologist at The University of Texas Health Science Center at Houston.

“Your Club is Closing, Now What?” Town Hall (aired 3/20)


  • Joe Trauger, VP of Government Relations, NCA
  • Michael Redmond, CEC, CCM, General Manager, COO, The Metropolitan Club of Washington
  • Ray Cronin, Founder & Chief Innovator, Club Benchmarking
  • Frank Vain, President, McMahon Group, Inc.
  • Luke O’Boyle, CCM, CCE, GM/Chief Operating Officer, Chevy Chase Club
Legal Ramifications of COVID-19 and Your Club (aired 3/19) | View presentation slides


  • Michelle Tanner, Partner, Nelson Mullins, LLC
  • Mitch Boyarsky, Partner, Nelson Mullins, LLC
 COVID-19 Town Hall (aired 3/16)  | View presentation slides


  • Emergency Legislation – Joe Trauger, VP of Government Relations, National Club Association
  • Public Health – Catherine Troisi, PhD, Infectious Disease Epidemiologist, The University of Texas Health Science Center at Houston
  • Safety – Alan Achatz, President, Club Safety Solutions
  • Strategic Operations – Frank Vain, President, McMahon Group
  • Club Finances – Ray Cronin, Founder and Chief Innovation Officer, Club Benchmarking
  • Workforce Considerations – Mitch Boyarsky, Partner, Nelson Mullins

Immediate Support

NCA is actively working to compile key resources to protect clubs, their employees and members. In addition, we are sending an NCA COVID-19 Club Update newsletter to keep clubs informed on the latest news and resources, offering Town Hall calls to answer your questions and continually updating this website.

If you have additional questions about these resources, please call the National Club Association at 202-822-9822. In addition, we would like to hear from you about precautions or changes to your club’s activities. Share your club’s plans, communications and safety procedures with NCA here.

Sample Newsletter

Additional Resources for COVID-19

Monitor daily advisories from the CDC and the WHO and update protocols in accordance with the recommendations of these agencies.

For more information and resources on flu prevention for businesses, check out these CDC pages or the CDC Business Pandemic Influenza Planning Checklist.

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