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What Clubs Need to Know

NCA Legislative Update on the Club Impact of Stimulus Bill

Responding to the Coronavirus

What Clubs Need to Know

On January 30, 2020, the World Health Organization declared the novel coronavirus a global health emergency. The virus, now known as COVID-19, was first identified in Wuhan, Hubei Province, China. Confirmed cases are concentrated in China but have spread throughout Asia and more recently into Europe and other regions, including the United States and Canada.

The National Club Association (NCA) has received a growing number of questions from concerned clubs about how they can respond to the threat of Coronavirus in the U.S.

In response, NCA has created the Coronavirus Resource Center, a wide-ranging website for club leaders, their staff and members to safely and effectively address this unprecedented crisis at their clubs.

NCA encourages you to pass this important information along to your members as it can help frame a complex situation for clubs and managers. We strongly advise clubs to prepare for the possible spread of the virus to your communities.

Immediate Support

NCA is actively working to compile key resources to protect clubs, their employees and members. In addition, we are sending an NCA Coronavirus Update newsletter to keep clubs up-to-date on the latest news and resources, offering Town Hall calls to answer your questions and continually updating this website. If you have additional questions about these resources, please call the National Club Association at 202-822-9822. In addition, we would like to hear from you about precautions or changes to your club’s activities. Share your club’s plans, communications and safety procedures with NCA here.

Upcoming Town Halls

Club Leadership for Tough Times

Thurs., April 2 | 11 am ET

Hear how board leadership and management of one of the world’s best clubs are dealing with today’s pressing issues. Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President, will discuss how they are navigating the everyday challenges of this crisis while focusing on the future well-being of Southern Hills Country Club. 

Experts: Henry DeLozier and Patrick DeLozier of GGA Partners

Nicholas Sidorakis, GM at Southern Hills Country Club, and Bryan Johnson, Southern Hills Board President

This webinar is free to all NCA members and nonmembers.

Register Here

Listen to Past Town Halls

Coronavirus Response: Staffing Until Labor Day (aired 3/27) | View presentation slides

The velocity at which the Coronavirus pandemic is changing daily makes it increasingly more difficult for club leaders to manage the business and their people. The Team from Club Thinking Partners, the leading executive search and consulting firm for the private club industry, will discuss what we know now and what we need to know to make staffing decisions for the next six months.

Experts: Daniel M. Denehy, CCM CHA – President, Club Thinking Partners

Kirk O. Reese, CCM – Executive Vice President

Bob James, CCM, CCE, CHE – Executive Vice President, Club Thinking Partners

Webinars are free for NCA members and nonmembers.

Accounting Issues for Clubs During COVID-19 (aired 3/25) | View presentation slides

This NCA Town Hall covered accounting dos and dont’s and special issues that may arise during the COVID-19 crisis:

  • How to record payroll differently for those Club employees working during closure and those simply being paid while out of work
  • Extensions for paying taxes
  • Preparing best-case scenarios for any type of relief that may become available
  • Q&A

Expert: Jim Hankowski, CPA Partner, Condon O’Meara

How to Bring the Club to Your Members (aired 3/24) | View presentation slides

CCV’s Flipbook

Champion Run slides

In this webinar, industry experts discuss strategies for creating a “Remote Club” and bringing the Club experience to members at home. You’ll learn how to keep your Club top-of-mind by continuing to provide value, serve members with everything from carryout food to at-home activities, and help them to connect virtually to safely bridge the gap caused by social distancing. Keeping your members connected and employees serving members.

Experts: Ryan Doerr, President, Strategic Club Solutions

Laura Leszczynski, VP of Marketing, Strategic Club Solutions

Anne G. Stryhn, CCM, Assistant General Manager, The Country Club of Virginia

Ben Lorenzen, Creative Director & Director of Aquatics & Fitness, Champions Run

COVID-19 Public Health Town Hall: A Medical Update and Q&A with Dr. Catherine L. Troisi | View presentation slides

What are the latest health concerns and risks regarding COVID-19 and what is being done to slow its spread? This Town Hall discusses the latest health developments regarding the coronavirus.

Expert: Dr. Catherine L. Troisi, Infectious Disease Epidemiologist at The University of Texas Health Science Center at Houston.

“Your Club is Closing, Now What?” Town Hall (aired 3/20)


  • Joe Trauger, VP of Government Relations, NCA
  • Michael Redmond, CEC, CCM, General Manager, COO, The Metropolitan Club of Washington
  • Ray Cronin, Founder & Chief Innovator, Club Benchmarking
  • Frank Vain, President, McMahon Group, Inc.
  • Luke O’Boyle, CCM, CCE, GM/Chief Operating Officer, Chevy Chase Club
Legal Ramifications of COVID-19 and Your Club (aired 3/19) | View presentation slides


  • Michelle Tanner, Partner, Nelson Mullins, LLC
  • Mitch Boyarsky, Partner, Nelson Mullins, LLC
 COVID-19 Town Hall (aired 3/16)  | View presentation slides


  • Emergency Legislation – Joe Trauger, VP of Government Relations, National Club Association
  • Public Health – Catherine Troisi, PhD, Infectious Disease Epidemiologist, The University of Texas Health Science Center at Houston
  • Safety – Alan Achatz, President, Club Safety Solutions
  • Strategic Operations – Frank Vain, President, McMahon Group
  • Club Finances – Ray Cronin, Founder and Chief Innovation Officer, Club Benchmarking
  • Workforce Considerations – Mitch Boyarsky, Partner, Nelson Mullins

Club Communications

The coronavirus situation is evolving rapidly, and we expect to update this page frequently with new information and resources as they become available. In addition to regular health and safety updates, we will provide tailored information specifically for the private club community.

Through shared resources from the hospitality industry and public health organizations, we hope to provide information and best practices to keep your clubs and members safe. NCA has compiled sample communications for clubs to adapt and use.

Additional Resources for COVID-19

Monitor daily advisories from the CDC and the WHO and update protocols in accordance with the recommendations of these agencies.

For more information and resources on flu prevention for businesses, check out these CDC pages or the CDC Business Pandemic Influenza Planning Checklist.