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Disaster Planning & Preparedness

Club resources during COVID-19


Questions to Ask

  • What are your critical services and inputs?
  • What can only be performed on-site and in person?
  • What can be provided remotely (e.g., telephone, videoconference, webinar)?
  • What services or operations are not critical and could be suspended or rescheduled for the short-term?

Contact your critical supply chain vendors. Discuss their plans for dealing with potential disruption (e.g., food for meal programs) and consider stocking up on commonly used items (e.g., paper products, hand sanitizer) within reason.


Make a business continuity plan

Be prepared to change your business practices if needed to maintain critical operations (e.g., identify alternative suppliers, prioritize customers, consider digital meetings, or temporarily suspend some of your operations if needed).

Health confidentiality: If an employee is confirmed to have the Coronavirus infection, employers should inform fellow employees of their possible exposure to the Coronavirus in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a co-worker with confirmed Coronavirus should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.

Coordinate with state and local health officials

  • Coordination with state and local health officials is strongly encouraged for all businesses to ensure timely and accurate information to guide appropriate responses in each location where their operations reside.
  • Outbreak intensity may differ according to geographic location. Local health officials will be issuing guidance specific to their communities.
  • Employers should take the time to research plans in place in each community where they have a business by contacting their local public health department.


Below is a list of resources you can use as you plan for your club’s response to COVID-19. Your club may have closed during the COVID-19 pandemic, is determining whether you should close, or starting to look forward to reopening after the urgent threat of COVID-19 has passed. NCA is here to help clubs through this difficult time by providing industry leader insight into how clubs can plan for down time and reopening. We’ll post new information and resources regularly as clubs share how they are dealing with the pandemic.

Frequently Asked Questions

Questions and answers are for informational purposes and not for the purposes of providing legal advice. Viewers should not rely upon the information shared as legal advice.

Planning for absenteeism, supply chain issues, and possible quarantines is an immediate need. Hospitality providers should assemble their various teams to develop a comprehensive plan to address these issues and prepare for possible partial shutdowns of facilities. Communicating with critical suppliers of cleaning materials, food, and other necessities should be undertaken. As mentioned above, your plan should include advance coordination with state and local health officials. Finally, you should contemplate the approach, products and materials, and personnel required for proper sanitization of any contaminated areas.